Your Better Business Bureau helps the people you care about most
– your employees, customers, friends, and loved ones – with business
and charity reliability information, complaints, and dispute resolution
services as many as one million times a year.
About four out of five consumers (79%) say they would be likely to
contact the Better Business Bureau for information about a company’s
reliability.
- Internet survey on perceptions of BBB
In addition to supplying pre-purchase information about business and
charity reliability, the Better Business Bureau helps you in these
important ways:
- Resolves customer problems without litigation
- Informs businesses about customer service problems
- Provides
educational reports about a wide array of topics, ranging from smart
travel tips, renting or buying a car, wise shopping strategies, and
home improvement, to senior issues
- Alerts individuals and companies to scams that affect them
- Educates businesses and consumers about responsible advertising and e-commerce practices
- Promotes business self-regulation
