It is the weekend and you are dashing to complete a list of errands. As
you pull into the parking lot of a neighborhood mall or store, you see
some enticing signs for “high quality” equipment, furniture, jewelry or
artwork that is displayed on the blacktop. The advertised prices are
extremely low and worth checking out, you decide. Think again, as you
are about to get taken.
It is known as the “white van” or the “parking lot peddler” scam.
People driving white vans or sport utility vehicles pull into a parking
lot to display their wares. The packaging looks legitimate, the
merchants will swear that the products are not stolen, and assure you
that they can be returned if you are not completely satisfied. What
they do not tell you is that they will be long gone by the time you
discover the products are defective, not high quality, or counterfeit
brands. The salesperson’s “satisfaction guaranteed” or “return for full
refund” claims are worthless.
It is best to exercise similar caution when evaluating goods displayed
on card tables set up on busy sidewalks. The merchants will assure you
that the purses are designer brands, the jewelry 24-carat gold and the
watches top quality. While the prices may be attractive and the
merchandise tempting, think about your recourse should you not be
satisfied with your purchase. Are you going to be able to track down
that particular sidewalk vendor again? If he is not there, do you know
the name of their business and its physical location? Were you provided
with a business card with contact information or a sales receipt with a
printed return and exchange policy? Chances are, the answer to each of
these questions is “no.”
At the very least, contact your local Better Business Bureau and ask
about the merchant and the manufacturer of the product before making a
purchasing decision. The BBB may have a report on the company with
helpful information. BBBs also hear the heartbreaking stories of
complainants after the fact. The stereo speakers do not work or cannot
be configured properly. The furniture smells of chemicals and appears
to be “used” rather than “brand new.” The jewelry has left a green mark
on their skin. The purse is counterfeit.
Unfortunately, sidewalk vendors and parking lot peddlers travel quickly
through town. They do not stay in any one place for very long before
moving on. If you fall victim to a white van scam, contact your local
police and Better Business Bureau. At the very least, your call can
help warn others who may be tempted by the “great” deals.
