BBB Hot Topics - March Issue

Hot Topics from BBB Metro New York - March 2013
 
Issue #10, March 2013 
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What Role Does Trust Play in Your Business Success?
Claire Rosenzweig, President and CEO, Metro NY BBB

Trust is at the very core of the BBB.  Our guiding principle is that the marketplace performs more efficiently and effectively when there is trust; trust between consumers and businesses and trust between businesses.

What are your thoughts on the role of trust in driving your business success?  Is it the trust of your consumers that matters most?  Is it the trust in and from your employees and business collaborators?   Is it both?

We are very interested in hearing from you.  Please take a moment to CLICK HERE and share your thoughts on trust with us. 

Thank you!
Claire  
Financial Services #1 on BBB Metro New York's 
Top Ten Complaint Categories for 2012 
 
The Better Business Bureau Serving Metropolitan New York has announced its annual top ten complaint categories, listing those business categories which received the most complaints in 2012. The announcement was made during National Consumer Protection Week (March 3-9, 2013).  Cell phone service and equipment provides topped the national list for BBB system-wide. 
 
CLICK HERE to read the full story.
   
The BBB Ad Campaign is Gearing up for 2013.  Show
Two Million New Yorkers That You "Start With Trust" 

Spring is almost here and so is the annual BBB "Start With Trust" ad campaign.  Don't miss your opportunity to be included in ads that will be seen by over two million New Yorkers.  The BBB Start With Trust ads will will run in the New York Times, New York Daily News, El Diario, NY Law Journal, and on Long Island in Newsday with a directory-style listing of our participating Accredited Businesses.  You'll also have the opportunity to participate in our year-long online Buyers Guide.  These ads are for Accredited Businesses only.  Don't miss out!

Register Now: 
Long Island BBB Accredited Business Breakfast 
Stand out from the competition!

Join us on Wednesday, April 10th from 9:00 to 10:00 am at the Long Island BBB office in Farmingdale to learn how your BBB Accreditation can help enhance your business.  Learn how to make your BBB Accreditation work harder for you while meeting and networking with other leaders in the Long Island business community. 

The BBB's redeveloped Business Review now provides more information to consumers and allows your business to highlight products and services, helping you to stand out from the competition online.  Join us for this no cost event to discover how!

 

CLICK HERE for info and registration.  

 

BBB Business Tips:

Watch Out for These Small Business Scams 


Consumers aren't the only victims of fraud. Every year, thousands of small businesses are targets of fraudulent or deceptive sales practices. Protect your business from scams by learning what to look out for. Often, it's only a matter of identifying suspicious situations and asking the right questions.

CLICK HERE to read the Better Business Bureau's list of common business scams.

 

New in 2013!  Sponsored Listings in the BBB Online Accredited Business Directory  
 
Get noticed in a new way!  The Metro New York BBB is proud to introduce Sponsored Listings in the online Accredited Business Directory, which offers your company higher visibility in your business category.  Make it easier for consumers to find your business by placing your listing closer to the top. 

Your enhanced listing in the Top Tier, Second Tier or Third Tier will include a distinctive background color signifying your sponsorship level, your company logo and a link to your website, a link to your BBB Business Review, a map link, links to your social media pages, and more.  This optional, fee-based offer is an enhancement to your existing Accredited Business Directory listing.    

To take advantage of this unique opportunity, please contact Peggy Crisalli at 212-358-2808 or prisalli@newyork.bbb.org.  CLICK HERE for more information.

 

We Speak Their Language: BBB Business Reviews are available in over 30 languages with Google Translate
 
Potential customers can read about your business on the BBB website in just about any common language. Google Translate is currently available on all BBB Business Review pages to instantly translate the information into 30+ languages.  Non-fluent English speakers or consumers from other parts of the world can learn about your business in their language.  In 2013 BBB plans to have Google Translate available on all BBB web pages, making us a truly global resource for consumers.

Save the Date!
BBB Corporate Responsibility Forum
Tuesday, June 4, 2013
On Tuesday, June 4, 2013, the Metro New York BBB's Education and Research Foundation will present its sixth annual BBB Forum on Corporate Responsibility.  Key corporate leaders will share their insights on aligning corporate responsibility practices with business strategy to boost business performance.  Mark your calendar now to attend.  More details will follow soon.

Welcome New BBB Metro NY Accredited Businesses! 

We congratulate the firms listed in the link below for attaining BBB Accredited Business status.  Before being invited by BBB to become accredited, these businesses met the BBB Standards for Trust when reveand commit to uphold the BBB Code of Business Practices.  BBB Accreditation lets customers know that your company stands for integrity, honesty and customer satisfaction.  CLICK HERE for a list of newly Accredited Businesses.  

   

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