BBB Hot Topics - July Issue

Hot Topics for July 2013 - BBB Metro New York
Issue #13, July 2013
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A Message from the President
Claire Rosenzweig, President and CEO, Metro NY BBB

The Metro New York BBB is currently conducting a feedback survey of our Accredited Businesses to help us learn how to enhance the services we provide.  You should have already received an email from us asking for your participation.  

I'd like to thank all of the Accredited Businesses who have completed the survey so far. Your insights into how we can better serve you are invaluable. 

There is still time to participate.  Please help us by providing your candid feedback, which will remain confidential. The survey is short, and will take about 10 minutes to complete.  Click here to begin your survey.   

Thank you again for your support and participation!

No Cost Learning Opportunity:

Small Business Security Summit
July 31, 2013, Madison NJ

The Small Business Security Summit provides small business leaders with the information and tools they need to better protect their business.  Attendees will learn and discuss how to identify current and future cyber risks, how to protect employee and client data, and how to protect their money and their transactions.

 

The Summit will take place at Fairleigh Dickinson University in Madison, NJ. 

There is no fee for this event but space is limited. To register for the event, please visit http://smallbusinesssecuritysummit.eventbrite.com/.

 

Metro New York BBB to Begin Publishing

Complaint Details in Business Reviews

On July 31, 2013, the Metro New York BBB will begin including complaint details in BBB Business Reviews. Research has shown that consumers are looking for more detailed information on the types of complaints companies receive and how those complaints were ultimately resolved. This change gives the business more of a voice in the published complaints, allowing consumers to observe their response to customer issues directly. Click here for more details.
 
Employers Need to Know: 
NYC Approves Paid Sick Leave Legislation

The Council of the City of New York recently passed legislation that will require New York City businesses with 20 or more employees to provide five paid sick days to their employees beginning April 1, 2014.  The mandate will extend to businesses with 15 or more employees on October 1, 2015. 

The law will be enforced by the New York City Department of Consumer Affairs.  Exceptions may apply in some circumstances; see the bill for exact details.  Click here to view a copy of the bill.  For more information call 311 in New York City or (212) NEW-YORK (212-639-9675) from outside New York City.

Hurricane Season is Here.  Is Your Business Ready? 
Hurricane

Ready New York for Business outlines simple steps business owners and managers can take to prepare for any emergency, whether it's a hurricane, fire, power outage, or terrorist attack.  Developed by the New York City Department of Emergency Management, this program provides practical and actionable advice to help businesses protect their employees and enhance a company's ability to recover from disaster.  Click here to read more. 

 

Ready New York: Hurricanes and New York City can help you prepare a personal emergency plan to help you protect your family and home.  It includes general tips on how to prepare for any emergency, instructions on how to develop a hurricane disaster plan and secure your home before a storm, and a map of New York City hurricane evacuation zones. Click here to read more.   

Register Now!  
Mid-Hudson BBB Accredited Business Breakfast
July 23, 2013

Join us on Tuesday, July 23 from 9:30 to 10:30 am

at the Comfort Inn in  Hawthorne for a complimentary light breakfast and a highly topical new program:

 

  "Compliance with Good Business Practice:

Common Pitfalls of the Small Business Owner"

 

You'll also learn how to make your BBB Accreditation work harder for you while meeting and networking with other leaders in the Mid-Hudson business community.

  

Your BBB Business Review is a great way to maximize your BBB Accreditation.  It helps you provide key information to consumers and allows your business to highlight products and services.  Join us for this no cost event to discover how!  Click here to register now or contact Susan Cohen at 914-333-0550, ext. 214 or scohen@newyork.bbb.org.

 

Join the 2013 BBB Ad Campaign!  Show
New Yorkers That You "Start With Trust"
 
Don't miss your opportunity to be included in ads that have the potential to be  seen by millions Metro New Yorkers.  The BBB "Start With Trust" ads will will run in The New York Times, The New York Daily News, El Diario, the NY Law Journal, and on Long Island in Newsday with a directory-style listing of our participating Accredited Businesses.  You'll also have the opportunity to participate in our year-long online Buyers Guide.  These ads are for Accredited Businesses only.  Don't miss out! 
 
Click here for info and registration for NYC/Westchester businesses.  
Click here for info and registration for the Long Island Buyer's Guide (print ad for Long Island Businesses is closed). 
 
Welcome New BBB Metro NY Accredited Businesses! 
We congratulate the firms listed in the link below for attaining BBB Accredited Business status.  Before being invited by BBB to become accredited, these businesses met the BBB Standards for Trust and made a commitment to uphold the BBB Code of Business Practices.  BBB Accreditation lets customers know that your company stands for integrity, honesty and customer satisfaction.   CLICK HERE for a list of newly Accredited Businesses 
  
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