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01/01/2002

FTC - Billed for Merchandise You Never Received?

Here's What To Do. You found the perfect set of linens in a mail order catalog. You call to place your order and charge it to your credit card. You're told that your linens should arrive in two weeks. Two weeks go by, then three and four, and still no linens. What you do get is your credit card bill with a charge from the catalog company.

11/01/1998

FTC - Making Environmental Marketing Claims on Mail

The environment makes a difference to your customers: More than 75% of the public will switch to a brand associated with the environment when price and quality are equal. Nealy 60% of the public favors organizations that support the environment.


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