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06/15/2012
The Better Business Bureau of Metro New York has recently learned of a secret shopper scam run by “A C T Research Group,” claiming to be part of a campaign under a contract with the Federal Trade Commission and the Better Business Bureau. BBB and FTC have NO connection with this campaign.
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09/01/2011
FTC warns emails contain malware in attachments. Do NOT open or click on any hyperlinks, delete it.
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03/01/2010
For anyone looking for advice on how to spend money wisely, your Better Business Bureau is here to help, not just during National Consumer Protection Week but all year long.
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10/08/2009
The Federal Trade Commission (FTC) announced revisions to its Guides Concerning the Use of Endorsements and Testimonials in Advertising.
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10/01/2007
The dietary supplement industry is a dynamic one. Scientific research on the associations between supplements and health is accumulating rapidly. The number of products — and the variety of uses for which they are promoted — have increased significantly in the last few years. The role of the Federal Trade Commission, which enforces laws outlawing "unfair or deceptive acts or practices," is to ensure that consumers get accurate information about dietary supplements so that they can make informed decisions about these products.
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08/01/1987
If your company offers consumer credit, you probably communicate with your customers using many different standardized forms and notices. These may range from short notices to complicated contracts that explain the terms of your credit plan. This manual is intended to help you write consumer credit contracts and other forms in "Plain English" so that your customers can easily understand them.
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01/01/1983
In 1975, Congress enacted the Magnuson-Moss Warranty Act. One of the goals of the Act is to encourage businesspersons like you to write your warranties in "simple and readily understood" language. We, the Federal Trade Commission staff, receive many requests for guidance in achieving this goal. This manual is designed to give you achieving this goal. This manual is designed to help you achieve your goals by giving you practical suggestions to for writing a simple and easy-to-understand warranty.
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