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02/01/2012
Tax season is here and many Americans will enlist the help of tax preparers. BBB advises that consumers looking for trustworthy tax preparation services take their time to shop around for one that is qualified and has a strong record of customer service.
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01/25/2012
With the Super Bowl just around the corner, Better Business Bureau warns consumers to be on the alert for knock-off team jerseys, counterfeit memorabilia and phony game tickets. “There are three good reasons not to buy counterfeit goods: theft, quality and security,” said Claire Rosenzweig, President and CEO of the Better Business Bureau Serving Metropolitan New York.
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01/18/2012
The BBB has again received numerous calls and emails about an email that has been sent to businesses and individuals apparently notifying the business that a complaint has been filed against it with BBB. The email is in a slightly different format than the one circulating around a few weeks ago.
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01/04/2012
Better Business Bureau investigates thousands of scams every year, from the latest gimmicks to schemes as old as the hills. Our new Scam Source (www.bbb.org/scam) is a comprehensive resource on scam investigations from BBBs around the country.
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12/28/2011
As much as pet owners may want to take their furry or feathered friends with them wherever they go, sometimes you can’t take them with you and finding a kennel or pet care service you can trust is paramount. That’s why Better Business Bureau has created a checklist to help pet owners choose a safe and reliable home-away-from-home for their pets.
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12/27/2011
BBB receives numerous complaints about fraudulent job offers for positions as ‘Mystery Shoppers’. After responding to online ads or email solicitations, consumers report receiving a letter containing instructions and a cashier’s check. The instructions usually direct the recipient to deposit the cashier’s check, spend a specified amount as a ‘mystery shopper’, and send the rest back to a named individual via Western Union or Moneygram to complete his or her ‘training in financial transactions’. In most cases, consumers report being instructed to spend a couple of hundred dollars, while the balance of the check is to be wired to an individual, often located outside of the U.S.
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12/21/2011
The holidays are a time of cheer, but they can also be a time for battling traffic and bad weather on the road. Staying safe should be a top priority for all travelers so Better Business Bureau recommends taking a few precautions when hitting the road this holiday.
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12/16/2011
An email scam using the Better Business Bureau’s name and logo continues to proliferate across North America, and even to some overseas addresses.
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12/15/2011
The Better Business Bureau offers tips for homeowners to help them safely prepare their homes for the cold winter months, and perhaps save a few dollars in the process.
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12/15/2011
Holiday Giving Tips for 2011
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12/07/2011
Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint. The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a scam.
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12/07/2011
In these tough economic times, charitable giving requires a special commitment from givers. That’s why it’s reassuring to know that three-quarters (76%) of the charities that voluntarily participated in full, in-depth reviews through the Metro New York BBB Foundation met all of the BBB Standards for Charity Accountability in 2011. This is only one of the findings available in the Metro New York BBB Foundation’s newly released Report on Metro NY BBB Charity Reviews.
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12/06/2011
The Better Business Bureau has received complaints from victims of telephone collection scams. These callers claim to be from the FBI, Federal Crime Investigations, United Legal Processing, and other legitimate-sounding agencies. Many of these calls come from a New York State area code, but are targeting people all across the country. The victims are told they must repay their loans or face severe legal consequences.
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11/29/2011
Layaway has become increasingly popular with the challenging economic times. Many find it very helpful during the holidays to be able to space out payments and avoid interest charges. However, putting an item on layaway may bring the risk of losing your money or the item itself if you don’t read the contract carefully. BBBs around the country have received complaints in the last year from consumers whose layaway purchase did not turn out the way they anticipated.
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11/23/2011
Phishing email that looks like a complaint against a business filed with BBB. Email is fake.
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